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PunchStock links CRM with top enterprise resource planning package to enhance customer experience
VANCOUVER, BRITISH COLUMBIA --
(MARKET WIRE)
-- November 21, 2006 -- Maximizer Software Inc. (TSX: MAX),
a leading provider of proven and affordable customer relationship
management (CRM) and contact management solutions, today announced that
PunchStock, a leading resource for royalty-free and rights-managed
imagery for the advertising and design industry has selected Maximizer
Enterprise for integration to its Microsoft Dynamics ERP system.
Headquartered in Madison, Wisconsin, with offices in Seattle,
New York, and London, PunchStock is a leading global provider of
imagery used by artists, graphic designers and advertisers. In addition
to extensive collections of rights-managed and royalty-free images, the
company also provides its clients with access to its professional
creative researchers - whose expertise saves clients time and resources
in selecting the right imagery to match a particular creative concept.
With the opening of new offices and significant additions to its
product line at a time when the company is experiencing double-digit
annual growth, PunchStock realized that it required a means of ensuring
an efficient, personalized customer experience despite its
rapidly-expanding client base. The company also sought to take
advantage of its existing Microsoft Dynamics enterprise resource
planning system. Having reviewed customer management systems from
Salesforce.com and Sage Software, and many others, PunchStock selected
Maximizer Enterprise for its proven client management functionality and
potential for integration with Microsoft Dynamics.
"Providing our customers with an exceptional selection of
royalty-free and rights-managed images along with a convenient,
personalized client experience are important aspects of our long-term
competitive strategy," said Curt Chambers, Chief Operating Officer,
PunchStock. "By deploying leading-edge technologies from Microsoft and
Maximizer Software, we are giving our salespeople and research staff
the tools they need to manage the complete client experience."
Using Maximizer Enterprise tightly integrated to PunchStock's
Microsoft Dynamics ERP system, PunchStock will be able to automate many
of the routine tasks and key moments in the client experience -
reducing administrative busy work and improving its responsiveness with
clients. The integrated system will help to manage Website inquiries,
incoming phone inquiries, the quoting and invoicing process as well as
order management. PunchStock will also be able to better understand the
purchasing activities of its clients, including visibility into the
number of quotes that turn into closed business and which products are
selling better than others. The company's marketing department can then
use this information to better segment its marketing campaigns and
create more customized promotions. And, because Maximizer Enterprise is
integrated with Microsoft Outlook, email interactions such as quote
requests and approvals can be managed within the system.
According to Peter Callaghan, Chief Sales Officer, Maximizer
Software, "Linking top technologies from Microsoft and Maximizer
Software is a smart strategy. With complete visibility into client
preferences and buying patterns, PunchStock will be better positioned
to service their clients with a customer experience that is both timely
and relevant."
About PunchStock:
PunchStock is an essential visual tool for designers and
creative professionals: A collection of nearly 1.5 million
rights-managed and royalty-free stock photos from the world's top
photographers and collections. Customers looking for royalty-free
images can choose from single images and CDs from over 60 brands such
as Photodisc, Stockbyte, BananaStock, and Corbis. PunchStock offers
rights-managed content from 25 top collections, including UpperCut, a
one-of-a-kind collection of exclusive rights-managed images shot by
A-list photographers. Register with PunchStock to receive free
unwatermarked comps, store lightboxes, and find what you need faster
with PunchStock's smart search, which sorts results in seconds.
For more information about PunchStock, please visit: www.punchstock.com.
About Maximizer Software
Maximizer Software Inc. is a leading provider of proven and
affordable customer relationship management (CRM) and contact
management solutions that help small to medium-sized enterprises
improve sales, streamline marketing, and enhance customer service &
support. Maximizer Software has helped over 7,500 Maximizer Enterprise™
customers and over one million Maximizer™ users grow their businesses
by building profitable customer relationships with award-winning
solutions. Maximizer Software is a worldwide organization with Business
Partners and offices in its three regions: Americas, Europe/Middle
East/Africa (EMEA), and Asia Pacific. Customers include leading
companies such as Siemens, Ipsos-Reid, Nestle Clinical, Ericsson, HSBC,
Singapore Airlines, Cathay Pacific, William Mercer, and Bank of New
York. Learn more about Maximizer Software at www.maximizer.com .
This release may contain certain forward-looking statements reflecting
Maximizer Software Inc.'s current expectations. Investors are cautioned
that all forward-looking statements involve risks and uncertainties,
including without limitation, changes in market and competition,
technological and competitive developments, and potential downturns in
economic conditions generally. Additional information on these and
other potential factors that could affect the Company's financial
results are detailed in documents filed from time to time with the
provincial securities commissions in Canada. All trademarks or
registered trademarks stated herein are properties of their respective
owners.
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